Review: Samsung Galaxy S8 and S8+
While we don’t know how many devices are affected by this new battery issue Samsung is facing, the South Korean company is at least acknowledging it’s happening. The issue this time is that some Galaxy Note8 and S8 units won’t charge after fully draining the battery. The company is replacing units on a case-by-case basis and is encouraging customers affected by the issue to contact their carriers they got the unit from or head to Samsung directly if you got an unlocked unit.
In a statement released to PCWelt.de, Samsung says, “Samsung takes all reports of this kind, of course, seriously. We have received only a very small number of customer inquiries that can be linked to charge management. Unfortunately, we can only comment on the matter further, if we have more detailed information about the affected devices.”
Source: Android Authority