Google expands Duplex AI assistant support to Canada, two other countries
Friday, April 10, 2020 at 3:17PM 
Without fanfare, Google updates the support page for Duplex to signal limited capacity availability in Canada, Australia, and the UK. Duplex is a human-like, artificial intelligence-powered chat agent that lets users schedule appointments and gather information over the phone. The support page now shows the phone numbers of the three additional countries that Duplex will use to call businesses in each country. Previously, it only showed numbers for the US and New Zealand.
In early March, Google CEO Sundar Pichai announced that the company is using Duplex to confirm closures and adjusted hours to make sure Google Search and Google Maps show accurate information. With the COVID-19 pandemic affecting business hours of a lot of businesses, it seems apt for Google to expand its reach now.





















