Facebook to expand its live chat feature for locked-out users

Facebook has been testing a live chat feature that helps users locked out of their accounts communicate with the company. Guy Rosen, Meta's chief information security officer. said during a recent press call that it has seen "positive results" from the experiment. Canada was part of the initial rollout of the experience in December 2021. Now, Meta is looking to bring this feature to more than 30 countries as part of the expanded experiment.

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Facebook's Professional Mode is now available to all creators

Source: Meta

Meta initially launched its Professional Mode with select creators in December 2021. But now, it's opening access to the feature globally to help creators build their presence in the app. Professional Mode is like Pages for businesses, allowing creators to separate their personal Facebook profiles from one where they can promote their work and build an audience. 

Professional Mode offers access to analytics, monetization tools, and, for regions where it's available, Meta's Reels Play bonus program and Stars for audience donations. Meta is also testing new in-stream ads for creator content, which you can access through this feature, and post-scheduling options, among others.

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Meta wants to make it easy to switch between Facebook and Instagram accounts

Source: Meta

Facebook and Instagram users might get an easier time switching between their accounts. Meta wants to consolidate the apps under its accounts manager so you can toggle between the two apps and see your notifications in one place. It should also work if you handle multiple accounts. 

Meta has also tweaked its user-registration process to make it easier to log in and create new Facebook and Instagram accounts. It should make it easier for the company to attract more users for both apps in just one spot. The new account management features is limited to Facebook and Instagram for now. But it is exploring on bringing this connected across its different platforms. 

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Facebook starts default end-to-end encryption test on Messenger

Source: Meta

Facebook finally has more to say about its long-awaited plans to enable end-to-end encryption (E2EE) by default in its Messenger app. The tech company announced it started testing the feature for chats "between some people" this week. It's already possible to enable E2EE on a per-chat basis. But, of course, the typical user won't think to allow that. 

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