Samsung Galaxy Z Fold & Fold 2, Note 10+ to get Android 11 on Jan. 20

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Three Samsung Galaxy flagships on Telus are getting the latest Android version. The network's recent software update schedule shows that the Galaxy Note 10+, Galaxy Z Fold 5G, and Galaxy Z Fold 2 5G will be getting the Android 11-based One UI 3.0 on January 20. Telus recently rolled out the update to the Galaxy S20 and Note 20 series. 

If it's the 20th already and you want to check if the update is available for you, you just need to head to Settings > Software Update > Download and install > Install Now to get the latest update. One UI 3.0 provides a refreshed visual design with better performance, making sure your device performs better.

Mercedes-Benz shows off its massive Hyperscreen display for EQS luxury EV

Touch-based infotainment displays are quite common these days, but we're confident that there aren't many of them that feature as gigantic a display as the new Mercedes-Benz MBUX Hyperscreen. This massive 56-inch display is built specifically for the EQS luxury electric vehicle. It features the automaker's second-generation MBUX infotainment system, which no longer has physical buttons as the system relies on touch- and voice-controlled interface.

Technically, Hyperscreen isn't one giant screen, but several OLED panels embedded into a piece of curved glass that spans most of the EQS' dash. It is covered by anti-reflective Gorilla Glass with auto-brightness adjustment courtesy of a camera and light sensor, making sure you don't get distracted by it when you drive at night. It has a total of 12 actuators beneath its touch-sensitive surface for haptic feedback and analogue air vents embedded in the surface at either end.

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Mudra Band allows you to use the Apple Watch without tapping the screen

Touchscreens are accessible to a lot of people, but not to all. Those who suffer from physical and cognitive disabilities might even find these displays tough to use. And that's who Mudra Band hopes to help. This CES 2021 Innovation Award honoree uses the Mudra Band with the Apple Watch. It has a sensor that detects electrical signals sent by your brain to your fingers. Its deep-learning algorithm analyzes those impulses and maps them to a corresponding finger movement. Using Bluetooth LE, it then sends that information to your Apple Watch. 

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3 Tools to Help You Provide the Best Customer Service

While there are many aspects to running your small business that need to be evaluated on a routine basis to ensure optimal results, customer service is arguably one of the most important. Without excellent customer service practices in place, you won’t be very likely to keep your existing customers happy for long. Moreover, poor customer reviews and feedback online can be detrimental to your business in the long run.

The best thing that you can do in regard to the customer service that your small business provides is to have the best practice in place ahead of time to ensure that no breakdown in the process occurs. There are a number of useful software and other technological tools that can help you to do just that. Implementing such things where applicable can not only help your customer service team to perform their jobs in a more efficient manner, but they can also help greatly improve customer service at your company. 

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