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Friday
Feb122016

Apple opens a replacement program for the USB-C charge cable of the Retina MacBook

If you’ve been noticing issues with the charging cable of your Retina MacBook, that may not be your fault. Apple’s just launched a worldwide replacement program for its USB-C charge cables that come with the 12-inch Retina MacBook sold from April 2015 through June 2015. These cables can supposedly fail due to a “design issue.” It could possibly not charge your MacBook or charge it intermittently while connected to a power adapter. The problematic cables can be identified with the label “Designed by Apple in California. Assembled in China.” The redesigned cable will have the same words but with a serial number included.

Apple will give these MacBook users the redesigned USB-C cable for free. The replacement program doesn’t just cover those that ship with the MacBook but also faulty cables that were sold as standalone accessories. Customers who gave a valid mailing address when they registered or purchased their MacBook through Apple’s Online Store will get sent the new cables immediately. Other eligible MacBook owners can get in touch with Apple Support, look for an Authorized Service Provider, or visit an Apple retail store to get the cables replaced. You can get your cable replaced until June 8, 2018.

Source: Apple | Via: MacRumors

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