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Thursday
May282020

Roam Mobility to cease operations on June 30 permanently

Canadian-U.S. roaming service Roam Mobility will be closing its doors on June 30, 2020. The company said in a recent email, "We apologize to everyone who has relied on our service for US travel. Our mission has always been to help travellers stay connected and productive without the burden of expensive roaming fees or contracts." While the COVID-19 pandemic might not have helped its cause, the roaming service's usage took a downturn. Most major Canadian carriers and some of its flanker brands could use their mobile data allotment in the US (and sometimes in other countries) for a fee.

All Roam SIM sales and activations were suspended on May 21, with the top-up feature to be stopped on June 15. When June 30 rolls around, those with unused data will be refunded to customers with existing active plans. Those numbers associated with Roam SIM cards will be permanently deactivated. Customers who bought a SIM but haven't activated it can fill out a request form before August 31 to get a refund. Or you can request store credit reimbursement as well.

Source: MobileSyrup

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