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Wednesday
Mar292023

Rogers and Fido subscribers get AI-powered spam call detection

Photo: Rogers

You no longer have to deal with spam callers or fraudsters with this new feature coming to Rogers and Fido networks. Spam Call Detect uses a proprietary "self-evolving analytics" engine that monitors calls coming into Rogers' wireless and wireline networks in real-time to evaluate if an incoming call is a spam call. Those identified as potential spam or fraud calls will flash a warning message on your phone saying "Likely Spam" or "Likely Fraud" to help you decide if you'll pick up the call. With time, this technology will get better at predicting whether a call is an unwanted spam or fraud. It's now available for Rogers and Fido wireless and home phone customers that have Call and Name Display functionality.

Hiya powers this service and builds on existing measures Rogers has implemented through its work with the CRTC to combat unwanted calls, including Universal Call Blocking, which stops incoming calls from telephone numbers that don’t comply with North American or International numbering plans, and STIR/SHAKEN, which authenticates caller ID information for Internet Protocol-based voice calls.

Source

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