BlackBerry pens open letter to customers and fans
Tuesday, October 15, 2013 at 8:51AM 
The past few weeks haven't been kind to BlackBerry whose new smartphone releases have been somewhat overshadowed by talks of acquisition, a delayed attempt at bringing BBM (BlackBerry Messenger) to Android and iOS as well as recent loss of nearly $1 billion due to poor selling Z10 smartphones and the most depressing news of all is that it has no recourse but to lay off 4,500 employees as part of its restructuring. Thorsten Heins and Co. have been rather quiet througout all this, even cancelling a regularly scheduled earnings conference call in order to deal with the issues facing the company. There's an open letter from BlackBerry that's expected to make the rounds in various newspapers today and this is the first time the company is opening up about the issues it faces.
“You can continue to count on BlackBerry,” is the gist of the letter with BlackBerry pointing out the positives (cash on hand, debt free balance sheet and the aim to cut expensies by 5- per cent." The company says they may be down but they are definitely not out despite what various pundits are saying. Hit jump for the full letter.






















