23andMe changes terms of service to block class action lawsuits after massive hack

Image: 23andMe

Genetic testing company 23andMe updated its terms of service to prevent customers from filing class action lawsuits or participating in a jury trial against the company, days after disclosing that hackers had breached its system and accessed the personal information of nearly seven million customers (half of its user base) in October.

The company emailed customers to announce that it had revised the “Dispute Resolution and Arbitration section” of its terms, which barred customers from filing class action lawsuits, a likely scenario given the scale of the hack. Customers who did not opt out of the new terms within 30 days would automatically agree to them, the email said.

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