REVIEWS

Kyocera DuraForce tough smartphone

HTC RE mobile action camera

Amazon Kindle (2014)

Amazon Kindle Fire HD 7

808 HEX XL Bluetooth speaker

Belkin Thunderbolt 2 Express Dock HD Review

Kurio Extreme Tablet for Kids

Google Nexus 6

Mazda MX-5 (2015)

Canon EOS Rebel SL1

Google Nexus 9

Acer Aspire Switch 10 2-in-1 notebook

Samsung Galaxy S5 Active

Amazon's same-day delivery service

TomTom RIDER motorcycle GPS

ASUS S1 Pocket Projector

Nokia Lumia 830

iPad mini 3

iPad Air 2

Mac OS X Yosemite

Motorola Moto G (2014)

Dyson DC78 Turbinehead Animal vacuum

BlackBerry Passport

Saeco Minuto

Martian Notifier watch

Runtastic Orbit fitness tracking wearable

iPhone 6 Plus

iPhone 6

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Moto X (2014)

Mazda CX-5 2015

MacPhun Software's Lost Photos

Parrot Zik Yellow Gold bluetooth headphones

Henge Docks Vertical Docking Station for MacBook Pro

Toshiba Canvio AeroMobile Wireless SSD

Sodastream's Home Carbonation System

TomTom Go 500 GPS

Nio Tag

Jabra ROX Wireless in-ear headphones

SEIDIO's Innocell adds battery life for iPhone5/5S

Parrot Asteroid SMART

Apple 13-inch MacBook Air (2014)

ASUS PB287 4K monitor

Hyundai Santa Fe XL 2014

Tech Armor SlimProtect Case for iPhone 5/5s

Roku Streaming Stick

Belkin QODE "Thin Type" keyboard case for the iPad Air

RFID fraud-proof HuMn wallet

Motorola Moto E

Sony Xperia Z2 Tablet

Sony Xperia Z2

Sony SRS-X9 ultra premium personal speaker

Shiny Soap frees up space on Macs with one click

Hyundai Veloster Turbo 2014

Arts Your Case StrongFit Silicon case for iPhone 5/5S

Fugoo Style Bluetooth Speakers

Red Clock app for iPhone weather and alarm

ASUS ZenBook UX310

Dyson DC62 Hand-Held Vacuum

Pelican ProGear CE1150 Protector Series case for iPhone 5/5s

Philips AirFryer

Alcatel OneTouch Idol X

Nomad ChargeKey for iPhone

Apple Mac Pro (2013)

Kensington Comercio soft folio case for iPad Air

Olympus OM-D E-M1 Micro Four Thirds camera

Jawbone UP24 Fitness Tracker

Dell Venue 8 Pro's wireless keyboard and case

ASUS MeMO Pad 8

Logitech Ultrathin Bluetooth keyboard for Apple's iPad Air

2013 GMC Terrain

Honeywell HFD320 AirGenius 5 Air Cleaner & Odor Reducer

Dell Venue 8 Pro Tablet

TomTom US & Canada App for Android

Withings Pulse fitness tracker

Sonos PLAY:1 wireless streaming speaker

Nextivity Cel-Fi RS2 Signal Strength booster

HTC Desire (2013)

Motorola Moto G

iPad mini with Retina Display

Nexus 5

Microsoft Surface 2

Tenqa Fit Bluetooth Earbuds for Sports

HTC One mini

Apple iPad Air

Sony Xperia Z1

BlackBerry Z30

TYLT VU Wireless Charging Stand

Keizus Quadropod + Clamp

Sphero 2.0

Chromecast

Griffin Technology WoodTone Headphones

Philips Saeco Poemia Espresso Machine

Nokia Lumia 1020

Huawei Ascend Mate

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Friday
Sep282012

Apple CEO Tim Cook issues apology for Maps lapse

By Gadjo Cardenas Sevilla

Apple's CEO Tim Cook issued an apology to customers who may have experienced issues with the new Maps app that comes standard with iOS 6. In a letter on Apple.com, Cook stated that more than 100 million devices were already using the app, which have searched half a billion locations.

Cook's letter, which can be found in full after the break, promises that Maps will get better and gives users the option to download "map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app."

The letter shows that Cook and Apple are looking out for their customers' best interests and optimal navigation experience on iOS, even if it means using competing products from Google or Nokia. 

Tim Cook's Open letter from Apple.com

To our customers,

At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.

We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.

There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.

While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.

Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.

Tim Cook
Apple’s CEO

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